Why are my employees/staff receiving an error message when logging into their own user account?

If you have not assigned the necessary access rights to a staff member (referred to as an "Option" in the system) through the "User role" menu, they will encounter the following error message when attempting to log in:

{"error_msg":"Permission denied!","status":"error"}

To resolve this issue, you must assign the appropriate rights to each staff member (Option) through the User role menu. Without the necessary permissions, staff members will not be able to access the system successfully.

Make sure to navigate to the User role menu and grant the required access rights to each staff member. This will ensure they can log in and perform their duties without encountering permission-related errors.

If you need further assistance with user roles and permissions, please don't hesitate to reach out to our support team at contact@bookingsouk.app for guidance.